Refund Policy

At BRAUMER, customer satisfaction is our priority.

Returns & Refunds

• You may request a refund or exchange within 14 days of receiving your order.

• Items must be unused, unworn, and in their original condition and packaging.

Non-Refundable Items

• Items showing signs of use

• Items returned after the 14-day period

Refund Process

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be processed back to the original payment method within a few business days.

Shipping costs are non-refundable unless the item is defective or incorrect.

To request a refund, please contact support@braumer.com — our only official support channel.